Questions

Questions schools ask

Do parents need to install anything?

No. Ecolia works in the browser on any phone or computer and can be added to the home screen like an app, with notifications.

Can we use only some parts?

Yes. Each part (canteen, bus, clubs, grades…) can be switched on or off for your school.

Does it work with our grading system?

Yes. Your director sets the scale: 0–20, 0–100, letters or words, with your own honours.

Where is our data stored?

In the European Union. Each school’s data is kept separate and protected by strict access rules.

How much does it cost?

Pricing depends on the size of your school. Pilot schools get special conditions — book a demo and we will tell you.

Which languages does Ecolia speak?

Arabic, French, English and German. Each parent, teacher and pupil chooses their own language, so one message reaches every family in the language they read.

How do families sign in?

With their e-mail address: they receive a sign-in link or a short code. There is no password to remember, and they stay signed in on their phone.

Do teachers have to share their phone number with parents?

No. Messages go through Ecolia, so personal phone numbers and private accounts stay private.

Can parents sign permission slips on their phone?

Yes. Trips, authorisations and replies are signed in a tap, and the school sees at once who has answered and who still has to.

How fast can we start?

In a few days. We prepare your school with your lists (classes, teachers, timetables), then families join with a personal invitation.

Who helps us if we have a question?

Your team writes to us from inside Ecolia and we answer there. We also take care of moving your data over when you start.

Can we get our data back if we leave?

Yes. Your data stays yours: you can export it, and we delete it on request.

Can we keep our current software for now?

Yes. Start with Communication or Canteen & Transport next to it, and move the rest later. Nothing is lost when you switch.

Can you bring over our data from our current software?

Yes. We import your exports (students, families, classes, past grades) and you check every column and the preview before anything is saved. An import can be undone.

Can our data be hosted in France?

Yes, on request. By default it is hosted in the European Union.

Bring your school together

See Ecolia with your own school in a 30-minute demo.